TERMS & CONDITIONS

PLEASE READ CAREFULLY BEFORE USING THIS PLATFORM

By accessing or using the FUNDAE platform (the “Platform”/ “FUNDAE”), you acknowledge that you have read, understood, and unconditionally agree to be bound by these Terms and Conditions (“Terms”) and our Privacy Policy. These Terms constitute a legally binding agreement between you and Beeate Ecommerce (OPC) Private Limited, with its registered office at 9527 C9 Vasant Kunj, New Delhi – 110070, India. (“Company”/ “Beeate”/ “We”/ “Us”/ “Our”). If you do not agree, you must immediately discontinue use of the Platform. YOUR CONTINUED USE OF THE PLATFORM CONSTITUTES ONGOING ACCEPTANCE OF THESE TERMS, INCLUDING ANY AMENDMENTS.

1. DEFINITIONS

In these Terms, the following terms shall have the meanings set out below:


  1. “Accompanying Adult” means the adult (18 years or older) who physically accompanies a Minor to an Event and is responsible for the Minor’s safety, conduct, and wellbeing during the Event.

  2. “Applicable Law” means all applicable statutes, rules, regulations, guidelines, notifications, judicial orders, and other legal requirements in force in India.

  3. “Booked Participants” means the specific number of individuals (children and accompanying adults) declared and registered at the time of booking.

  4. “Event” means any performance, workshop, class, show, activity, camp, party, or other program listed by the Event Organizer on the Platform.

  5. “Event Organiser” means any individual, school, organisation, trust, or company or any other legal entity that lists an Event on the Platform.

  6. “Minor” or “Child” or “Children” means any person below the age of 18 years. For purposes of these Terms, the terms Minor and Child are used interchangeably.

  7. “Serviceable Area” means the Delhi National Capital Region (NCR), comprising Delhi, Gurugram, Noida, Faridabad, Ghaziabad, and Greater Noida, as updated by the Company from time to time.

  8. “Third-Party Contact” means any person, including other Event attendees, Event staff, Event organizer, volunteers, or instructors, who is not a part of the Beeate team and whom a User or Minor meets in connection with or at an Event listed on the Platform.

  9. “Ticket” means a confirmed booking or digital/physical entry pass for an Event, issued upon successful payment and confirmation.

  10. “User,” “You,” or “Your” means any adult (18 years or older) who registers on, browses, or transacts through the Platform, including a parent, legal guardian, or authorised adult acting on behalf of a Minor.

  11. In these Terms:

    1. the singular includes the plural and vice versa;

    2. any gender includes all genders;

    3. the words “include,” “includes,” and “including” shall be read as followed by the words “without limitation”;

    4. references to “writing” include electronic communication;

    5. headings are for convenience only and do not affect interpretation;

    6. references to “Applicable Law” include any amendment or re-enactment thereof.

2. ELIGIBILITY AND ACCOUNT REGISTRATION

  1. Age Eligibility The Platform may only be accessed and used to create accounts, make bookings, and transact by adults who are 18 years of age or older. Minors may not independently register on the Platform or purchase Tickets. By creating an account, you expressly represent and warrant that you are at least 18 years of age and are legally competent to enter into a binding contract under the Indian Contract Act, 1872.

  2. Geographic Restriction The Platform currently operates exclusively within the Serviceable Area (Delhi NCR). Events listed and venues referenced are limited to the Serviceable Area. Events outside the Serviceable Area may not be listed, fulfilled, or supported.

  3. Account Accuracy and Responsibility You agree to provide accurate, current, and complete information during registration and to update your account details promptly if they change. You are solely responsible for maintaining the confidentiality of your login credentials and for all activities conducted under your account. You must notify the Company immediately at fundaehelpdesk@gmail.com upon becoming aware of any unauthorised access to or use of your account. The Company shall not be liable for any loss or damage arising from your failure to maintain confidentiality of your credentials.
  4. One Account Per User Each User is permitted to maintain only one active registered account. The Company reserves the right to identify and terminate duplicate, fraudulent, or impersonation accounts without prior notice and without liability.

  5. 2.5. Corporate or Institutional Users If you are using the Platform on behalf of a school, organisation, or any other legal entity, you represent and warrant that you are duly authorised to:

    1. accept these Terms on behalf of such entity

    2. act as the guardians of the Minor(s) during any booked events.You and such entity shall be jointly and severally liable for any breach of these Terms.

3. SERVICES PROVIDED BY FUNDAE

  1. Marketplace Intermediary
    FUNDAE operates as an online marketplace and technology intermediary that connects parents and guardians (“Users”) with Event Organizers. The Company does not organize, conduct, host, manage, supervise, or control any Event listed on the platform unless expressly stated in writing. Beeate is not a party to any contract formed between the User and the Event Organizer.

  2. No endorsement or certification
    Beeate conducts independent due diligence with respect to the content of the organized Events and at the locations of the listed Events to ensure the claims listed on FUNDAE are accurate, however, listing of an Event on FUNDAE does not constitute as Beeate endorsing, recommending, approving, or certifying the Event Organizer/ the Event Content/ the venue/ any person associated with the Event. Users are strongly recommended to conduct their own independent due diligence before booking any Event for a Minor.

  3. Content Curation
    While Beeate endeavours to curate age-appropriate content and applies editorial standards, however we do not guarantee the accuracy, completeness, suitability or safety of the Event listings. All Event details – including dates, timings, venue, age group, pricing, programme contents and descriptions – are provided by the Event Organizers and are subject to change. Beeate shall not be liable for any inaccuracy, omission, or change in Event details caused by the Event Organizer.

  4. No Professional Advice
    Nothing on the Platform constitutes medical, psychological, nutritional, educational, or any other professional advice. Parents and guardians must make their own informed decisions regarding the suitability of any event for their Child, taking into account the child’s physical condition, health requirements, age and abilities.

4. BOOKING AN EVENT WITH FUNDAE

  1. Booking process
    A Ticket booking is confirmed only upon:
    1. submission of all required participant information;

    2. successful payment on the platform; and

    3. receipt of booking confirmation along with Ticket received via email, SMS, in-app notification or post/courier from the Company

      Mere initiation of payment or receiving bank confirmation of completion of payment does not constitute a confirmed booking.

  2. Mandatory participant declaration
    The number of participants (children and accompanying adults) declared and registered at the time of booking is FINAL and BINDING. Only the Booked Participants whose details have been registered on the Platform, and whose requisite documents have been provided at the time of ticket booking shall be permitted to attend the Event. No additional participants will be allowed entry at the venue under any circumstances, regardless of the reason, including last -minute additions, substitutions, or claims of prior arrangement with the Event Organizer. The Event Organizer may refuse entry to any person not listed as a Booked Participant, without any obligation to refund. At the time of booking, the following information must be accurately declared:

    1. The total number of adults attending the Event;

    2. The total number of Children attending the Event;
      Any attempt to misrepresent the number of participants shall be treated as a material breach of these Terms and may result in cancellation of the booking without refund and suspension.
  3. Mandatory Adult Accompaniment
    Every Minor attending an Event booked through FUNDAE MUST be accompanied by an Accompanying Adult (aged 18 years or above) whose details have been furnished at the time of making of the booking, unless the Event is designated as a ‘SUPERVISED DROP-OFF’ event by the Event Organizer, and such designation is clearly indicated on the Event Listing on FUNDAE. No Minor shall attend any Event alone or be left unaccompanied at the venue without the supervision of a responsible adult. The Event Organizer may refuse entry to or remove from the venue any Minor who arrives without an Accompanying Adult, and no refund shall be provided in such circumstances.
    The Accompanying Adult will be solely responsible for:

    1. The Minor’s physical safety, conduct, and well-being throughout the Event;

    2. Ensuring the Minor follows all rules, guidelines, and instructions issued by the Event Organiser;

    3. Supervising the minor at all times, including during breaks, transitions and venue entry/ exit;

    4. Remaining available and reachable at the venue or in its immediate vicinity for the duration of the Event.
      In the case of Supervised Drop-Off Events, the Event Organizer’s staff assumes supervisory responsibility only for the duration expressly stated in the Event listing. The Accompanying Adult remains responsible for drop-off and pick-up punctuality and is expected to provide emergency contact details.

  4. Disclosures to be made at the time of booking
    You are required to disclose, at the time of booking any of the following:
    1. Any relevant medical condition
    2. Allergy
    3. Dietary restriction
    4. Physical limitation
    5. Special needs of Minor that affect their ability to safely participate in the Event or that requires accommodation by the Event Organizer
      Failure to disclose such information releases Beeate and the Event Organizer from all liability arising from any adverse medical event, allergic reaction, or injury attributable to such undisclosed condition. Beeate does not independently assess or verify health disclosures; it is the User’s responsibility to ensure disclosures are accurate and complete.

5. TICKETING, PAYMENTS, REFUNDS AND CANCELLATIONS

  1. Payment processing
    All payments are processed through third party payment gateways integrated with the Platform. Beeate does not store complete card or banking credentials. Payment processing is subject to the terms and privacy policies of the respect payment gateways. Beeate is not liable for payment failures, delays or unauthorized transactions caused by such third-party processors, though it will use reasonable efforts to assist in resolution.

  2. Pricing, fees and taxes
    Ticket prices are set by Event Organizers. Prices displayed may include a platform service fee/ convenience fee and applicable GST at prevailing rates. A digital invoice/ receipt will be provided upon successful booking. All taxes are the user’s responsibility.
  3. Refund and cancellation policy.

    5.3.1. Cancellation by User
    1. More than 48 hours before start of Event: Full refund of Ticket price, minus the non-refundable platform convenience fee.

    2. Between 24 and 48 hours before Event starts: 50% refund of the Ticket price only, minus the non-refundable platform convenience fee.

    3. Within 24 hours of the start of the Event, or no-show: No refund.

    4. If there is any kind of non-compliance by the User such as not providing the requisite participant declaration, or non-fulfilment of adult accompaniment requirements, there will be no refund.

      5.3.2. Cancellation or Material Change by Event Organizer
      If an Event is cancelled by the Event Organizer, or if a material change is made (change of date, venue, or significant alteration of content) without prior User consent, the User shall be entitled to a full refund including convenience fees. Beeate will use commercially reasonable efforts to notify Users promptly.

      5.3.3. Refund processing
      Approved refunds will be credited to the original payment method within 7 to 10 business days subject to banking timelines. The Company shall not be liable for delays attributable to banking institutions or payment processors.

  4. Ticket transfer and resale
    Tickets are non-transferable and may not be resold, gifted, or assigned to a person not listed as a Booked Participant, without the prior written consent of the Event Organiser and the Company. Entry will only be granted to the Booked Participants whose details were registered at booking. Unauthorised transfer or resale may result in cancellation without refund and permanent account suspension.

  5. Booking errors
    You are solely responsible for reviewing all booking details, including the number of participants, participant names, Event date, time, and venue, before completing payment. Beeate shall not be liable for errors made by the User during the booking process. Requests for correction of booking details after payment shall be considered on a case-by-case basis and are not guaranteed.

  6. Pricing and display errors
    In the event that a Ticket is displayed at an incorrect price due to a typographical, technical, or human error on the Platform, or if you are able to complete a booking before its scheduled on-sale date, or for a Ticket that was not intended to be released for sale, Beeate reserves the right to cancel that booking and refund the amount paid, irrespective of whether the error was caused by Beeate or the Event Organiser. Acceptance of such a booking by the Platform does not constitute a binding commitment by Beeate to honour it at the erroneous price.

  7. Order confirmation responsibility
    If you do not receive a booking confirmation (in the form of a confirmation screen, email, or SMS) after submitting payment, it is your sole responsibility to verify the status of your booking through your account’s booking history or by contacting our Customer Support team before attempting to rebook. Beeate will not be responsible for financial loss or inconvenience arising from a duplicate booking made by a User who assumed that an original booking was unsuccessful due to the absence of a confirmation notification.

  8. Accepted payment methods
    The Platform accepts payments through the following methods: UPI, credit cards (Visa, Mastercard, American Express), debit cards (Visa, Mastercard,RuPay), net banking, and such other payment methods as may be made available on the Platform from time to time. Beeate reserves the right to add, modify, or discontinue accepted payment methods without prior notice. Certain payment methods may attract additional processing fees, which will be informed at the time of checkout.

  9. Verification of billing information
    Certain bookings may be processed only after billing details have been verified. If Beeate is unable to verify your billing information, it may cancel your booking and attempt to contact you using the details provided at the time of purchase. If Beeate is unable to reach you, your booking may be cancelled and the Ticket may be made available to other users. Beeate shall not be liable for any loss arising from cancellation due to billing verification failure.

  10. Cancelled, postponed or rescheduled events
    Events may be cancelled, postponed, or rescheduled by the Event Organiser at any time. Beeate will use reasonable efforts to notify affected Users via email, SMS, or in-app notification. Showtime, venue, and Event details may change without prior notice for operational reasons beyond the Company’s control. In case of cancellation by the Organiser, refunds shall be processed in accordance with Section 5.3.2. In case of postponement or rescheduling, the User’s options (including the right to a refund) shall be communicated on a case-by-case basis depending on the effect of rescheduling. Minor rescheduling may not entitle the User to a refund.

  11. Ticket security and fraud prevention
    Your Booking ID and Ticket are valuable documents. Beeate will NEVER ask for your Personal Identification Number (PIN), OTP, or full card details over the phone, email, or any medium other than the secure transaction page on the Platform at the time of booking. Do not entertain any person claiming to be a Beeate representative who offers to sell Tickets, gift vouchers, or special offers outside the Platform. If you encounter any such activity, report it immediately to fundaehelpdesk@gmail.com and your local police station. You are solely responsible for the security of your Booking ID and Ticket. Any person in possession of your Booking ID may be permitted entry to the Event by the Event Organiser without further identity verification. You must ensure that your Booking ID is not shared with, compromised by, or transferred to any unauthorised person. Beeate shall not be liable for any loss arising from the compromise or misuse of your Booking ID.
    • Do not share screenshots or printouts of your Booking ID on social media or with unknown persons.

    • Beeate Tickets are never to be purchased from third-party sellers, touts, or resellers. Any such Ticket may be invalid.

    • Report suspected ticket fraud or black-marketing immediately to fundaehelpdesk@gmail.com and local law enforcement.

6. CHILD SAFETY AND PARENTAL RESPONSIBILITY

  1. Beeate’s commitment to child safety
    The safety, dignity, and wellbeing of children is the cornerstone of the Fundae platform. Beeate has a zero-tolerance policy for any content, conduct, or activity that endangers, exploits, abuses, or harms Minors. All Platform features, policies, and partnerships are designed with child protection as a primary consideration.

  2. Responsibility of parent and guardian
    As the User booking an Event for a Minor, you assume full parental and guardian responsibility for your child’s participation. Specifically, you are solely and entirely responsible for:

    • Assessing whether the Event is physically, emotionally, and developmentally appropriate for your child;

    • Ensuring your child is medically fit to participate in the activities described in the Event listing;

    • Supervising your child at and around the Event venue through an Accompanying Adult;

    • Providing accurate health, dietary, and special needs information to the Event Organiser;

    • Ensuring your child understands and complies with the Event Organiser’s rules and instructions;

    • All consequences arising from your child’s participation in the Event.
  3. Compliance and reporting
    Any content, listing, or conduct on the FUNDAE Platform that is sexually suggestive, exploitative, abusive, or harmful to Minors will be removed immediately and reported to the appropriate authorities. Users who encounter any such content or conduct must report it immediately to our Child Safety Officer at fundaehelpdesk@gmail.com or via the in-app reporting feature. All reports will be treated with strict confidentiality and acknowledged within 24 hours.

  4. Event organizer screening
    Beeate conducts basic verification of Event Organisers, which may include verification of business registration and review of Event content descriptions. However, Beeate does not conduct criminal background checks on individual staff, instructors, volunteers, or associates of Event Organisers.

  5. Photography and videography at events
    Beeate is not responsible for any photography, videography, or audio/video recording by Event Organisers that takes place at Events conducted by them. Photography of minors is strictly prohibited under Beeate’s terms and conditions for Event Organizers. If you have concerns about unauthorised recording of your child, you may raise them with Beeate at fundaehelpdesk@gmail.com directly with the Event Organiser. By Agreeing to these Terms and Conditions, the User consents to and specifically allows Beeate to collect photographs or videos during events for promotional or documentation purposes.

  6. Reporting safety concerns
    To report any child safety concern, incident, or complaint regarding the Platform or any listed Event, please contact: Child Safety Officer, Beeate Email: fundaehelpdesk@gmail.com We are committed to responding to all safety concerns within 48 hours of receipt.

7. THIRD PARTY CONTACT DISCLAIMER

Disclaimer: Beeate serves solely as a platform to discover and book events. The Company has no control over, and bears no responsibility for, any interactions, relationships, or acquaintances formed between Users, Minors, or any other individuals (including other attendees, parents, Event staff, volunteers, or instructors) at or in connection with any Event listed on the Platform.


  1. Post-Event Relationship Disclaimer
    If you or your child forms a personal relationship, acquaintance, friendship, professional connection, or any other association with a Third-Party Contact met at or through an Event listed on the Platform, the Company bears absolutely no responsibility for any consequence, loss, harm, damage, injury, financial loss, emotional distress, or legal liability of any nature arising from such relationship or association, whether occurring during, after, or as a result of the Event.
    This includes but is not limited to:

    • Any financial loss, fraud, or cheating suffered as a result of a transaction, loan, investment, or dealing with a Third-Party Contact;

    • Any physical, emotional, psychological, or sexual harm suffered by a User or Minor as a result of continued association with a Third-Party Contact;

    • Any criminal act committed by or against a User or Minor by a Third-Party Contact;

    • Any dispute, disagreement, or conflict arising from a personal, professional, or commercial relationship formed with a Third-Party Contact;

    • Any harm arising from sharing personal contact details, home addresses, or social media profiles with Third-Party Contacts at or after an Event.

  2. User’s Duty of Care in External Contacts
    You are strongly advised to exercise independent judgment, due diligence, and caution before sharing personal information with, or entering into any offline or online interaction, relationship or transaction with, any Third-Party Contact met at an Event. Beeate does not verify, screen, or conduct personal background-check of individual attendees, parents, or any participants at Events. The existence of a shared event on the Platform does not imply any endorsement, guarantee, or warranty of the character, credentials, or trustworthiness of any Third-Party Contact including the event organizer.
    Parents are particularly cautioned to:
    • Monitor their child’s interactions with adults and other children met at Events;

    • Teach their child about personal safety and the importance of not sharing personal information with strangers;

    • Report immediately to the Company and appropriate authorities any suspicious behaviour by any person connected to an Event;

    • Not assume that any adult present at an Event has been background-checked or vetted by the Company.

8. SAFETY AT EVENTS

  1. The Company does not own, operate or manage the venues at which Events are held. Venue safety, adequacy of facilities, hygiene, emergency procedures, and compliance with applicable regulations are the sole responsibility of the Event Organiser and the venue operator. The Company makes no warranty regarding the safety or suitability of any venue.

  2. Many Events listed on the Platform involve physical activity, sports, adventure activities, or arts and crafts involving tools, materials, or equipment. Participation in such Events carries an inherent risk of minor or serious physical injury. By booking an Event, you acknowledge these inherent risks and assume full responsibility for your child’s participation. The Company shall not be liable for any injury, illness, accident, death, property damage, or any other loss suffered by a Minor or adult at or in connection with an Event.

  3. In the event of a medical emergency at an Event, first-response measures are the responsibility of the Event Organiser and Accompanying Adults at the venue. The Company is not a party to medical decisions made at an Event. You are advised to carry your child’s necessary medical records, prescribed medications, and emergency contact information to every Event. The Company shall not be liable for any delay in medical assistance or for any adverse medical outcome at an Event.

  4. The Company shall bear no liability for any incident in which a Minor becomes lost, separated, or goes missing at or in connection with an Event. Responsibility for the safety and whereabouts of a Minor at all times rests with the Accompanying Adult. In the event a Minor goes missing at an Event, Accompanying Adults must immediately contact the Event Organiser, venue security, and the police (Dial 100 or 112). Parents are advised to familiarise their child with their emergency contact information before attending any Event.

  5. The Company shall not be liable for any failure, cancellation, or disruption of an Event caused by circumstances beyond its or the Event Organiser’s reasonable control, including but not limited to: Acts of God, natural disasters, earthquake, flood, fire, severe weather; pandemic, epidemic, or public health emergency; government orders, civil unrest, riots, curfew, or public authority action; failure of third-party infrastructure (internet, power, transport); venue closure; or any other event of force majeure. In such cases, the Company will endeavour to notify Users and facilitate refunds where possible.

9. USER OBLIGATIONS

  1. You agree to use the Platform only for lawful purposes and in a manner consistent with these Terms and Applicable Law. You shall not:

    1. Provide false, misleading, or inaccurate participant, or personal information;

    2. Book Events with no intention of attending or for speculative purposes;

    3. Attempt to gain entry for participants not listed as Booked Participants;

    4. Post, transmit, or share any content that is defamatory, obscene, offensive, or harmful to Minors;

    5. Engage in fraudulent activity, including misrepresentation of identity or payment details;

    6. Circumvent geographic restrictions, security features, or access controls of the Platform;

    7. Scrape, harvest, or collect data from the Platform without authorisation;

    8. Impersonate any person, including other Users, Event Organisers, or Company personnel;

    9. Use the Platform for commercial resale of Tickets or bulk bookings without written consent;

    10. Upload or distribute malware, viruses, or harmful code;

    11. Record, photograph, or film other Minors at Events without explicit consent of their parents/guardians and the Event Organiser.

  2. You and your child are expected to conduct yourselves with respect, courtesy, and decorum at all Events. Any abusive, violent, threatening, or inappropriate conduct at an Event may result in removal from the venue, cancellation of your Ticket without refund, suspension or permanent termination of your account, and, where warranted, reporting to law enforcement authorities.

  3. If you submit reviews, ratings, or comments about Events, you warrant that such content is accurate, based on genuine personal experience, and does not contain defamatory, misleading, or commercially motivated statements. Reviews must not be submitted in exchange for any payment, benefit, or incentive from an Event Organiser. The Company reserves the right to remove any content that violates these Terms. By submitting content, you grant the Company a non-exclusive, royalty-free, perpetual licence to use, display, and distribute such content in connection with the Platform.

10. INTELLECTUAL PROPERTY RIGHTS

  1. All intellectual property on the Platform including the Beeate trademark, logo, name, software code, design, interface, graphics, text, algorithms, and compilations, is owned by or exclusively licensed to the Company and is protected under Indian and international intellectual property law. No licence or right is granted to Users to use such intellectual property except as strictly necessary to use the Platform for its intended purpose.

  2. You may not copy, reverse-engineer, decompile, disassemble, reproduce, redistribute, frame, scrape, or create derivative works from any part of the Platform or its content without the Company’s prior written consent. Any unauthorised use may result in account termination and legal action.

  3. Content you submit to the Platform (reviews, photos, comments) remains your property. By submitting, you grant the Company a worldwide, non-exclusive, royalty-free, sub-licensable, perpetual licence to use, reproduce, modify, and display such content for Platform operation and promotion. You warrant that such content does not infringe any third-party rights.

11. INDEMNIFICATION

You agree to fully indemnify, defend, and hold harmless the Company and its directors, officers, employees, agents, licensors, and partners from and against any and all claims, losses, liabilities, damages, penalties, costs, and expenses (including reasonable legal fees) arising out of or relating to:


  1. Your use or misuse of the Platform;

  2. Your violation of these Terms or any Applicable Law;

  3. Your provision of false, inaccurate, or fraudulent information, including participant numbers or other relevant details;

  4. Any act or omission of your child or any Minor in your care at an Event;

  5. Violation of any third-party right, including intellectual property or privacy rights;

  6. Any dispute between you and an Event Organiser or Third-Party Contact;

  7. Any harm or loss arising from a relationship or interaction with a Third-Party Contact met at an Event.

This indemnification obligation shall survive termination of your account and your use of the Platform.

12. GRIEVANCE REDRESSAL

For any grievance that you may have in connection with the use of the Platform, you may please contact the Grievance Redressal Officer appointed by the Company:


Kriti P.
Grievance Redressal Officer for Beeate Ecommerce (OPC) Private Limited
Email: beeateecom@gmail.com; fundaehelpdesk@gmail.com
Address: G22 Sarita Vihar 110076 Delhi, India
Working Hours: Monday to Friday, 10:00 AM – 6:00 PM IST (excluding public holidays)
The Grievance Officer will acknowledge complaints within 48 hours and endeavour to resolve them within 30 days of receipt. For child safety emergencies, contact
fundaehelpdesk@gmail.com.

13. ACCOUNT SUSPENSION AND TERMINATION

  1. The Company reserves the right to suspend or permanently terminate any User account, with or without notice, for: (a) breach of these Terms; (b) provision of false information; (c) fraudulent, abusive, or illegal activity; (d) conduct harmful to Minors, other Users, or the Company; (e) extended inactivity; (f) if the Company is unable to verify or authenticate any information provided by the User; or (g) if the Company determines that the User’s actions may infringe any third-party right, breach Applicable Law, or otherwise result in liability for the Company or other Users. Upon termination, access to the Platform ceases immediately.

  2. A suspended User may not register or attempt to register a new account or use the Platform in any manner until reinstated by the Company. The Company reserves the right to recover from the User any amounts owed to the Company and to take such legal action as it deems appropriate for breach of these Terms.

15. IP INFRINGEMENT – NOTICE & TAKEDOWN POLICY

  1. The Company is not liable for third-party content uploaded, transmitted, or published on the Platform. However, the Company respects intellectual property rights and will respond to valid notices of copyright infringement

  2. If you believe that any content on the Platform infringes your copyright or other intellectual property right, you may submit a written complaint to:
    Kriti P.
    Grievance Redressal Officer for Beeate Ecommerce (OPC) Private Limited
    Email: beeateecom@gmail.com; fundaehelpdesk@gmail.com
    Address: G22 Sarita Vihar 110076 Delhi, India

    Working Hours: Monday to Friday, 10:00 AM – 6:00 PM IST (excluding public holidays)
    including the following details in their communication: (a) your contact details; (b) a description of the copyrighted work claimed to be infringed; (c) the specific URL or location of the allegedly infringing content on the Platform; (d) a statement that you have a good-faith belief that the use of the content is not authorised by the copyright owner; and (e) your physical or electronic signature.

  3. Upon receipt of a valid complaint, the Company will review and, if appropriate, remove or restrict access to the allegedly infringing content within a reasonable period. In cases of repeated infringement by a User, the Company reserves the right to terminate that User’s account.

  4. Users may also report any other objectionable content (content harmful to Minors, defamatory material, or content that violates applicable law) to the above-mentioned. The Company will review such reports and take appropriate action at its sole discretion.

16. NOTICES

All notices from the Company to Users will be delivered via: (a) email to the registered email address; (b) SMS to the registered mobile number; or (c) in-app notification on the Platform. Notices shall be deemed delivered 48 hours after dispatch by email, or immediately upon in-app notification. It is your responsibility to keep your registered contact details current and accurate. The Company shall not be liable for failure to deliver notices caused by outdated or inaccurate contact information provided by the User. Notices from Users to the Company must be sent in writing (in English) to: beeateecom@gmail.com; fundaehelpdesk@gmail.com or to the registered office address of Beeate Ecommerce (OPC) Private Limited as notified on the Platform.

17. MISCELLANEOUS

  1. Entire Agreement
    These Terms, together with the Privacy Policy and any other policies incorporated by reference, constitute the entire agreement between you and the Company and supersede all prior agreements, representations, and understandings relating to the Platform and Services.

  2. Severability
    If any provision is found by a competent court to be invalid, void, or unenforceable in whole or in part, such invalidity shall attach only to that provision or part, and the remaining provisions shall continue in full force and effect.

  3. Waiver
    Failure or delay by the Company to exercise or enforce any right, claim, or remedy under these Terms shall not constitute a waiver of that right, claim, or remedy, and shall not affect the Company’s right to enforce it at any later time.

  4. Assignment
    You may not assign, transfer, or sub-licence your rights or obligations under these Terms without the Company’s prior written consent. Any purported assignment in violation of this clause is void. The Company may freely assign, transfer, or delegate these Terms in connection with a merger, acquisition, corporate restructuring, or sale of assets, without your consent.

  5. Language
    These Terms are drafted in the English language. In the event of any translation, the English version shall prevail in all respects.

  6. Electronic Contracting
    You acknowledge that these Terms are concluded electronically and have the same legal force and validity as a contract executed in writing, in accordance with the Information Technology Act 2000.

  7. Electronic Contracting
    You acknowledge that these Terms are concluded electronically and have the same legal force and validity as a contract executed in writing, in accordance with the Information Technology Act 2000.

  8. Force Majeure
    The Company shall not be liable for any failure or delay in the performance of its obligations caused by events beyond its reasonable control, including but not limited to: Acts of God, natural disasters, pandemic, epidemic, government orders, civil unrest, strike, failure of third-party infrastructure, power failure, or court orders. The Company will endeavour to notify affected Users and resume services as soon as practicable.

  9. Governing Law and Jurisdiction
    This agreement shall be governed by and constructed in accordance with the laws of India without reference to conflict of laws principles and disputes arising in relation hereto shall be subject to the exclusive jurisdiction of the courts at New Delhi.